Website: https://southbeachbikerentals.com

Last updated: May 5, 2026

This Privacy Policy explains how South Beach Bike Rentals (“we,” “us,” or “our”) collects, uses, and protects information gathered when you visit or use our website at https://southbeachbikerentals.com. We are committed to protecting your privacy and being transparent about our data practices.

1. Who We Are

Our website address is: https://southbeachbikerentals.com. We operate a bicycle rental service and use our website to provide information, accept inquiries, and process rental requests.

2. Information We Collect

Contact Forms & Inquiries (Gravity Forms)

Our website uses Gravity Forms to process rental inquiries, bookings, and contact submissions. When you submit a form, we may collect:

Your name, email address, and phone number
Rental details such as requested dates, bike type, or group size
Any additional information you voluntarily provide in the message field

Form submissions are stored within our WordPress admin and are used solely to respond to your inquiries and process rental requests.

Comments

When visitors leave comments on the site, we collect the data shown in the comment form, including your name, email address, website URL (if provided), comment content, your IP address, and browser user agent string. This information helps us detect and prevent spam.

An anonymized string (a “hash”) derived from your email address may be sent to the Gravatar service to check whether a profile picture is associated with your account. You can review

Gravatar’s privacy policy at https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible to the public alongside your comment.

Media Uploads

If you upload images to the website, please avoid including embedded location data (EXIF GPS) in those files. Visitors to the website may be able to download and extract any location data from images hosted on this site.

3. Cookies

Our website uses cookies in the following ways:

Comment Cookies

If you leave a comment, you may opt in to saving your name, email, and website URL in cookies for your convenience. These cookies last for one year so you don’t have to re-enter your information on future visits.

Login & Session Cookies

If you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie holds no personal data and is discarded when you close your browser. Upon logging in, we set cookies to save your login state and display preferences. Login cookies last two days; screen-option cookies last one year. Selecting “Remember Me” extends login persistence to two weeks. Logging out removes all login cookies.

Editor Cookies

When you publish or edit content, an additional cookie is saved containing the post ID of the last edited article. It contains no personal data and expires after one day.

Third-Party Cookies (SMTP2GO)

We use SMTP2GO to handle email delivery from our website. SMTP2GO may set tracking cookies or process technical data related to email delivery. For details, please review SMTP2GO’s privacy policy at https://www.smtp2go.com/privacy/.

4. Embedded Content from Other Websites

Articles and pages on this site may include embedded content such as videos, images, or maps from third-party services. Embedded content from other websites behaves exactly as if you had visited those websites directly. These third-party sites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content — including if you have an account and are logged in to that website.

5. Redirect Tracking & 404 Logs

Our website uses the 301 Redirects plugin to manage URL redirects and log 404 errors (pages not found). This may include logging the URL you attempted to visit and your IP address for the purpose of diagnosing broken links and improving site navigation. This data is not shared with third parties and is used solely for website maintenance.

6. Email Communications

We use SMTP2GO to send emails from our website. Emails sent through SMTP2GO are subject to their data processing terms. We do not use email data for marketing without your explicit consent.

7. SMS Communications

South Beach Bike Rentals collects your phone number during the reservation and checkout process for the purpose of sending transactional SMS/text message updates related to your rental order, including delivery notifications, lock information, and pickup coordination. Message frequency varies based on your order activity. Message and data rates may apply. We do not sell, share, or rent your mobile phone number to third parties for marketing purposes. To opt out of SMS communications at any time, reply STOP to any message you receive from us. For help, reply HELP.

8. Who We Share Your Data With

We do not sell, rent, or trade your personal information. We may share data in limited circumstances:

Service providers: SMTP2GO (email delivery), Gravatar (profile images for comments), and our hosting provider (GoDaddy) may process data on our behalf as part of operating this website.
Spam detection: Visitor comments may be checked through an automated spam detection service.
Password resets: If you request a password reset, your IP address will be included in the reset email.
Legal requirements: We may disclose information if required by law or to protect the rights, property, or safety of our business, users, or others.

9. How Long We Retain Your Data

We retain data for as long as necessary to fulfill the purposes described in this policy:

Comments and their metadata are kept indefinitely so we can recognize and approve follow-up comments without holding them in a moderation queue.
Form submissions (via Gravity Forms) are retained in our admin for as long as needed to process your inquiry or as required by applicable law.
Registered user profile data is kept for the duration of your account. Users can view, edit, or delete their personal information at any time (except their username). Administrators can also access and edit this information.
404 error and redirect logs are reviewed periodically and purged when no longer needed for site maintenance.

10. Your Rights Over Your Data

If you have an account on this site or have left comments, you may:

Request an exported file of the personal data we hold about you, including data you have provided to us.
Request that we erase personal data we hold about you.

These rights do not apply to data we are required to retain for administrative, legal, or security purposes. To exercise your rights, please contact us using the information below.

11. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website runs on a secured hosting environment (GoDaddy), and we use SMTP2GO to ensure reliable and authenticated email delivery. However, no method of transmission over the internet is 100% secure.

12. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly remove it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

South Beach Bike Rentals

Website: https://southbeachbikerentals.com